At Windfall Wine, we are committed to delivering your order safely and efficiently. Our shipping policy is designed to ensure that your wine arrives promptly and in excellent condition.

Shipping Costs:
Shipping costs are calculated at checkout based on the total weight of your order. This allows us to provide you with the most accurate and fair shipping rate.

Shipping Method:
All orders are dispatched via road freight with Courier Guy. This reliable service ensures that your wine is handled with care from our vineyard to your doorstep.

Delivery Time:
Orders are typically delivered within 2-3 working days, excluding weekends and public holidays. Please note that delivery times may vary depending on your location and external factors beyond our control.

Order Processing:
Orders are processed during our regular business hours. Please allow 1-2 working days for processing before your order is dispatched. You will receive a confirmation email with tracking information once your order is on its way.

Shipping Destinations:
We currently ship to all major areas within South Africa. Unfortunately, we are unable to offer international shipping at this time.

Special Instructions:
If you have any special instructions for your delivery, please let us know at checkout or contact our customer service team directly.

Contact Us:
For any questions regarding our shipping policy or your order, please contact us here.

Thank you for choosing Windfall Wine. We appreciate your support and hope you enjoy our wines!